If you have to shorten your stay or cancel your booking we aim of course to let the room to someone else. If the room stays empty however, we will have to charge you the room price or a part thereof. In order to avoid this for both parties unpleasant situation, we recommend to take out a travel cancellation insurance.
- cancellation free of charge up to 30 days prior to arrival
- 100% of the total room price if cancelled from 30 days on prior to arrival
- Late arrival, early departure or no show, 100% of the total room price is due
You'll find some information regarding Covid19 below
- Direct-bookings from January 14th on for the travel period up to the end of winter season 20/21 may be cancelled free of charge until 7 days prior to arrival