Booking information

The essentials in brief

If you have to shorten your stay or cancel your booking we aim of course to let the room to someone else. If the room stays empty however, we will have to charge you the room price or a part thereof. In order to avoid this for both parties unpleasant situation, we recommend to take out a travel cancellation insurance.

  • cancellation free of charge up to 30 days prior to arrival
  • 100% of the total room price if cancelled from 30 days on prior to arrival
  • Late arrival, early departure or no show, 100% of the total room price is due

You'll find some information regarding Covid19 below

  • Direct-bookings from January 14th on for the travel period up to the end of winter season 20/21 may be cancelled free of charge until 7 days prior to arrival
  • Check-in after 4 pm
  • Check-out until 11 am
  • Late Check-out on request until 3 pm, surcharge  CHF 110
  • Should you arrive later than 6pm, please let us know.

If the public authorities prevent you from arriving, the room price respectively the down prepayment will be refunded in form of a voucher.

You'll find some information about our protection concept here.

Here you will learn everything important about the impact of the coronavirus on mountain railways.

Each reservation needs to be guaranteed with a credit card. For bookings with a stay up to 3 days, there will be a prepayment necessary of minimum CHF 500.00 by bank transfer. Your hotel bill may be paid in cash or by EC-Maestro, Postcard, Twint, Visa or Mastercard. On request we gladly send you a deposit slip.

Booking details

For an impeccable transparency

Do you need more details? Do not hesitate to contact us - we gladly provide you with more information.