Booking information

The essentials in brief

If you have to shorten your stay or cancel your booking we aim of course to let the room to someone else. If the room stays empty however, we will have to charge you the room price or a part thereof. In order to avoid this for both parties unpleasant situation, we recommend to take out a travel cancellation insurance.

  • cancellation free of charge up to 45 prior to arrival
  • 100% of the room price if cancelled 0 to 45 days prior to arrival
  • Late arrival or early departure, 100% of the room price is due

We ask for your understanding that we also have to charge you with 100% of the arranged room rate in case of no show.

  • Check-in after 4 pm
  • Check-out until 11 am
  • Late Check-out on request until 3 pm, surcharge  CHF 110
  • Should you arrive later than 6pm, please let us know.

When checking in at the Hotel Cervus you receive access to the practical holiday App "Tweebie"  via free  QR-Code. It contains valuable information about your Swiss holiday destination, the weather and makes tailor-made suggestions to events, restaurants, sports happenings and much more. In short: all your needs as a guest are also digitally covered - with selected information.

Each reservation needs to be guaranteed with a credit card. For bookings with a stay up to 3 days, there will be a prepayment necessary of CHF 500.00 by bank transfer. Your hotel bill may be paid by EC-Maestro, Postcard, Visa, Mastercard or cash. On request we gladly send you a deposit slip.

Booking details

For an impeccable transparency

Do you need more details? Do not hesitate to contact us - we gladly provide you with more information.